Types of Information Collected
U-tec may collect both Personal Information and Non-Personal Information. "Personal Information" is any information that can be used to identify you, for example; your name, address, email address and phone number.
"Non-Personal Information" means information that on its own cannot be used to identify you, such as data relating to U-tec’s website and U-tec Products, language preferences and U-tec website page views.
Why We Collect Data
We use personal information to help us create, develop, deliver, and improve our products and services. Data collection is also important to improve loss prevention and heighten anti-fraud efforts. We may use your personal information, including date of birth, to verify your identity and assist with identification of users, such as, using date of birth to determine the age of U-tec account holders. Occasionally, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. We may also use personal information for internal purposes such as data analysis, and research to improve U-tec’s products, services, and customer service.
We also collect data to improve our websites and to ensure that content is presented in the most effective way for you and for your computer or device. Data helps us streamline and improve the efficiency of our website. We need data to help us determine which aspects of the U-tec website and U-tec products are most useful to you and other users.
How We Collect Information
If you have filled out forms on our website or contacted us by phone or email, you may be providing us with information about you, which may include personal information. This includes information you provide when you register on the U-tec website, register or return a U-tec product, subscribe to any of our services, search for a product, place an order on our website, downloaded software and apps, reported a problem with the U-tec website or our products, or requested support.
We may automatically collect information when you use the U-tec website, such as technical information, including the IP address used to connect your computer or other device to the Internet, browser type and version, time zone setting, operating system and platform and language preferences. This information is all normally provided by your web browser, and we do not specifically request it. Other information collected include data regarding your visit to the U-tec website, including the URL clickstream to, through and from our website, products you viewed or searched for, page response times, length of visits to certain pages, videos watched, and methods used to browse away from the page.
Cookies, Other Web Tools
We use automatic data collection tools like cookies, embedded web links and widgets. These tools collect information that your browser or your mobile device sends to the U-tec website, such as computer IP address, browser type, and service provider. We may use web tools to identify the user's country and language and distinguish you from other visitors to the U-tec website. We also use web tools to save your registration information for future use on our website. To optimize your browsing experience by preloading certain features of our website and services on future visits to make loading times faster and more efficient. These tools help us customize and provide you with a more personal experience when visiting the U-tec website. Web tools help us analyze website traffic, such as number of visitors.
It may be necessary for legal purposes for U-tec to disclose your personal information. We may also disclose information about you if we determine that for purposes of law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose your information if we determine that disclosure is necessary to enforce our terms and conditions. Furthermore, in the event of a corporate merger, company restructure, or sale we may transfer any and all personal information we collect to the relevant third party.
Retention of Personal Information