FAQ
- My fingerprint doesn't work on Ultraloq UL3 BT / UL3 Smart Lock.
- What’s the new features of U-tec App for UL3-BT?
- If you are using Ultraloq App, how to transfer to U-tec App?
- How to reset UL3-BT / UL3 to factory default?
- Setting Up Ultraloq Bridge
- How to link U-tec Smart Home with Google account ?
- How to fix Bridge's Ble signal failure?
- How to set up UL3-BT / UL3 for the first time?
- If you replace the new batteries and still get the message "Low Battery", why?
- How to Add User for UL3-BT by U-tec App?
- What if I lost the paired smartphone?
- How to set up Alexa with Ultraloq?
- How to download the correct U-tec App?
- How many Ultraloq smart locks can one Ultraloq Bridge support?
- How many Ultraloq locks does the U-tec App support?
- Which kind battery is adaptive for Ultraloq?
- If the lock is paired with Bridge, when will it connect to Bluetooth, and when will it connect to Wifi?
- How does Ultraloq Bridge work?
- Can I enroll multiple fingerprints or codes in Ultraloq UL3 smart lever lock?
- My fingerprint or code cannot unlock Ultraloq UL3 smart lever lock.
- What can I do if I forget the Administrator code in Ultraloq UL3 smart lever lock?