FAQ
- My fingerprint doesn't work on Ultraloq UL3 BT / UL3 Smart Lock.
- How to set up UL3-BT / UL3 for the first time?
- What’s the new features of U-tec App for UL3-BT?
- If you are using Ultraloq App, how to transfer to U-tec App?
- How to set up Bridge connected?
- Does Ultraloq UL1 / UL3 auto relock smart lock?
- How to reset UL3-BT / UL3 to factory default?
- How to place your fingerprint properly on UL3 BT / UL3?
- What happens if the batteries go dead? How can I still get in?
- How to fix Bridge's Ble signal failure?
- Why does the lock show the wrong?
- What's the dimension of Ultraloq UL3/UL3-BT?
- What is the backup key compatibility for UL3/UL3-BT?
- How to Add User for UL3-BT by U-tec App?
- What if I lost the paired smartphone?
- How to pair Ultraloq smart lock with the different U-tec Account?
- How to set up Alexa with Ultraloq?
- How to download the correct U-tec App?
- How many Ultraloq locks does the U-tec App support?
- Which kind battery is adaptive for Ultraloq?
- If the lock is paired with Bridge, when will it connect to Bluetooth, and when will it connect to Wifi?
- How does Ultraloq Bridge work?
- How long is Bluetooth range of Ultraloq UL3 BT smart lock?
- How many users can I register in Ultraloq UL3 smart lever lock?
- Can I enroll multiple fingerprints or codes in Ultraloq UL3 smart lever lock?
- My fingerprint or code cannot unlock Ultraloq UL3 smart lever lock.
- Door dimensions for UL3/UL3-BT
- How can I change the Ultraloq UL3 handle direction?
- How do I activate my Ultraloq UL3 smart lever lock?
- UL3-BT / UL3 touch keypad does not light up, what can I do?
- How can I delete a User in Ultraloq UL3 smart lever lock if I forget the ID?
- How can I add an Administrator fingerprint or code in Ultraloq UL3 smart lever lock?
- How can I delete Administrator in Ultraloq UL3 smart lever lock?
- What can I do if I forget the Administrator code in Ultraloq UL3 smart lever lock?
- How long should my codes be in Ultraloq UL3 smart lever lock?
- How to use Vague Code in Ultraloq UL3 smart lever lock?