FAQ

• How to Reset Ultraloq Smart Lock to its Factory Settings?
• Trouble Connecting to Ultraloq Smart Lock
• I can’t find the backup keys from the original box, how to fix?
• Setting Up Ultraloq Bridge
• How to Solve the Jamming Issue for U-Bolt/U-Bolt Pro?
• My fingerprint doesn't work on Ultraloq UL3 BT / UL3 Smart Lock.
• How to Set Up Auto Unlock for Ultraloq Smart Lock?
• How to Set Up Smart Notification for Ultraloq Smart Lock?
• How to Set Up Magic Shake for Ultraloq Smart Lock?
• If you replace the new batteries and still get the message
• If pass the fingerprint/fob/App verification and UL1 light Green, but can't unlock by the outside handle, how to fix it?
• Can AutoBolt work standalone or with other locks?
• Installation Attention for Ultraloq AutoBolt
• How to control AutoBolt through Ultraloq UL1 and U-tec App?
• If the Bluetooth signal is poor, how to fix?
• Can I still open my door if the batteries die?
• If the lock is paired with Bridge, when will it connect to Bluetooth, and when will it connect to Wifi?
• Fingerprint Tips for Ultraloq U-Bolt Pro
• My app doesn't connect to Ultraloq UL1 / Combo via Bluetooth.
• How to reset UL1 as factory default?
• Can I still unlock Ultraloq UL1 smart lock if the batteries die?
• What can I do if I forget the Administrator code in Ultraloq UL3 smart lever lock?