FAQ

• How to fix Bridge's Ble signal failure?
• How to solve the Jamming issue for U-Bolt/U-Bolt Pro?
• My fingerprint doesn't work on Ultraloq UL3 BT / UL3 Smart Lock.
• How to set up Auto Unlock for U-Bolt Pro?
• How to set up Magic Shake for U-Bolt Pro?
• Why does the lock show the wrong?
• What is the backup key compatibility for UL3/UL3-BT?
• If pass the fingerprint/fob/App verification and UL1 light Green, but can't unlock by the outside handle, how to fix it?
• Can AutoBolt work standalone or with other locks?
• Installation Attention for Ultraloq AutoBolt
• How to control AutoBolt through Ultraloq UL1 and U-tec App?
• If the Bluetooth signal is poor, how to fix?
• Can I still open my door if the batteries die?
• How to reset U-Bolt Pro?
• Which kind battery is adaptive for Ultraloq?
• If the lock is paired with Bridge, when will it connect to Bluetooth, and when will it connect to Wifi?
• Fingerprint Tips for U-Bolt Pro
• Why any fingerprint or code can unlock it?
• How to pair Ultraloq UL1 and Ultraloq Bridge by U-tec App?
• My app doesn't connect to Ultraloq UL1 / Combo via Bluetooth.
• How to reset UL1 as factory default?
• Can I still unlock Ultraloq UL1 smart lock if the batteries die?
• How to reset UL3-BT / UL3 to factory default?
• What happens if the batteries go dead? How can I still get in?
• UL3-BT / UL3 touch keypad does not light up, what can I do?
• What can I do if I forget the Administrator code in Ultraloq UL3 smart lever lock?