FAQ

• How to link U-tec Smart Home with Google account ?
• How to fix Bridge's Ble signal failure?
• How to solve the Jamming issue for U-Bolt/U-Bolt Pro?
• How to add your U-Bolt Pro to U-tec App?
• How to manage users for U-Bolt Pro by U-tec App?
• How to set up Auto Lock for U-Bolt Pro by U-tec App?
• How to set up Auto Unlock for U-Bolt Pro?
• How to set up smart notification for U-Bolt Pro by U-tec App?
• If without smartphone, how to set up U-Bolt Pro?
• How to set up Magic Shake for U-Bolt Pro?
• If you replace the new batteries and still get the message "Low Battery", why?
• How to Add User for UL3-BT by U-tec App?
• How to switch between App Mode and Standalone Mode for Ultraloq UL1?
• If pass the fingerprint/fob/App verification and UL1 light Green, but can't unlock by the outside handle, how to fix it?
• How to control AutoBolt through Ultraloq UL1 and U-tec App?
• What if I lost the paired smartphone?
• How to set up Alexa with Ultraloq?
• How to program IFTTT with Ultraloq?
• Is firmware of Ultraloq U-Bolt Pro upgradable?
• Can I still open my door if the batteries die?
• How to download the correct U-tec App?
• Can I set U-Bolt Pro to lock and unlock at certain timings every day like Unlock at 9:00 and Lock at 17:00?
• How many Ultraloq locks does the U-tec App support?
• How to reset U-Bolt Pro?
• If the lock is paired with Bridge, when will it connect to Bluetooth, and when will it connect to Wifi?
• Owner, Admin, Normal User and Temporary User
• How to pair Ultraloq UL1 and Ultraloq Bridge by U-tec App?
• What’s the new features of U-tec App for UL3-BT?
• If you are using Ultraloq App, how to transfer to U-tec App?
• How to set up Bridge connected?
• My app doesn't connect to Ultraloq UL1 / Combo via Bluetooth.
• How to reset UL1 as factory default?
• How to reset UL3-BT / UL3 to factory default?
• What happens if the batteries go dead? How can I still get in?