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HAVE QUESTIONS OR NEED HELP?

FAQ

What is Admin /Owner Code?

05 02/02/2021

The Admin/Owner code is the first code you created with the lock. 

As a manufacture, we will not set up any Initial password to our products.

 

What can I do if I forget the Admin code?

If you are using the U-tec app, please open your app, go to device list- your lock-Users-Owner/Admin-Password to re-input the Admin/Owner code.

If you are using the Standalone mode to program the lock, please reset your lock completely, then program it from the begining. This process will erase all information from the lock.

How to Reset Ultraloq Smart Lock to its Factory Settings?

U-tec