< img height="1" width="1" style="display:none" src="https://www.facebook.com/tr?id=439275496816693&ev=PageView&noscript=1"/>

HAVE QUESTIONS OR NEED HELP?

FAQ

How to Set Up Magic Shake for Ultraloq Smart Lock?

19 05/08/2019

Shake your smartphone to unlock the Ultraloq Smart Lock. To activate the unlock command on the U-tec App, the user can shake their smartphone, then the U-tec App will push this command to the lock via Bluetooth.

This function is currently in the Beta test phase. Ultraloq R&D Team are optimizing the Magic Shake feature and will update the U-tec App to improve reliability and compatibility.

Related Products:

Ultraloq UL3-BT

Ultraloq U-Bolt/U-Bolt Pro

Ultraloq UL1/Combo

Ultraloq Lever

 

This article covers the following topics:

Setting up Magic Shake

Troubleshooting

 

 

Setting up Magic Shake

Please follow the steps below to set up the Magic Shake.

Step 1. Open the U-tec App and select the lock.

Step 2. Click the Settings menu (gear icon).

Step 3. Scroll to Migic Shake then click it. 

Step 4. Enable/Disable the Magic Shake and adjust the Times.

   

 

 

 

Troubleshooting

Can't unlock by Shake

If you have enabled the shake, but can't unlock, please follow the steps below to troubleshooting.

Step 1. Check if you can use the U-tec App unlock/lock the Ultraloq Smart Lock through Bluetooth directly. If the U-tec App can't connect to the lock by Bluetooth directly, please refer this article to troubleshooting.

Step 2. Check if the smartphone has the shock after shaking.

If Yes, please go back to the step 1 to check the connection between the lock and phone.

If No, that means the U-tec App did not activate the Shake, it may be the problem with your shake operation or the phone's settings.

Step 3. Follow the animation and Times on the U-tec App to shake your phone. Please shake from right to left all the way.

Step 4. Open the U-tec App, and can't run in the background for more than 5 minutes. You can also try to turn off and turn on the U-tec App. When you move the App to the background, Magic Shake function will only be valid for 5 minutes.

Step 5. Confirm if the smartphone or the other Apps have the same shake operation for the other features. For example, shake to activate your phone's screen, shake to next music, etc. 

Step 6. Check if your smartphone has the Gyro.

 

What's the Times?

Times of Migic Shake on the U-tec App is the frequency from right to left. For example Times is 2, you need to shake from right to left, then shake from right to left again.

U-tec

My Account