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HAVE QUESTIONS OR NEED HELP?

FAQ

How to set up Bridge connected?

37 09/12/2018

You can watch this video to pair Bridge.

https://www.youtube.com/watch?v=pytnv8BvKbA&list=PL96N8jJnssDaFKdCQ3I0FgODW0QtnzAmV

 

TIPS:

1. Best distance between Ultraloq UL1 / UL3-BT / Combo / U-Bolt / U-Bolt Pro / UL300 smart lock and Bridge is less than 10ft. Because of the low power design and AA batteries power, the distance is limited. 

2. Best distance between Bridge and Router is no more than 50ft. It's also related to the strength of the Wifi.

3. Bridge only works with 2.4GHz Wifi, 5GHz Wifi does not work.

4. Bridge does not support any PPPoE internet and Static IP Address Internet.

5. Make sure U-tec App (Not Ultraloq APP) is the latest version in App Store or Google Play.

6. Press the Wifi icon of Bridge for 5 seconds, then re-plug Bridge. The indicator will keep Yellow.


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