FAQ

• Setting Up Ultraloq Bridge
• How to solve the Jamming issue for U-Bolt/U-Bolt Pro?
• My fingerprint doesn't work on Ultraloq UL3 BT / UL3 Smart Lock.
• How to install Ultraloq U-Bolt Pro?
• How to add your U-Bolt Pro to U-tec App?
• How to manage users for U-Bolt Pro by U-tec App?
• How to set up Auto Unlock for U-Bolt Pro?
• How to set up UL3-BT / UL3 for the first time?
• If you replace the new batteries and still get the message "Low Battery", why?
• How to Add User for UL3-BT by U-tec App?
• How to calibrate Ultraloq UL1 and AutoBolt for right/left unlock?
• How to switch between App Mode and Standalone Mode for Ultraloq UL1?
• The dimensions of the door for UL1 and AutoBolt
• Installation Attention for Ultraloq AutoBolt
• How to control AutoBolt through Ultraloq UL1 and U-tec App?
• Is firmware of Ultraloq U-Bolt Pro upgradable?
• Can I still open my door if the batteries die?
• How to reset U-Bolt Pro?
• Which kind battery is adaptive for Ultraloq?
• If the lock is paired with Bridge, when will it connect to Bluetooth, and when will it connect to Wifi?
• Fingerprint Tips for U-Bolt Pro
• Owner, Admin, Normal User and Temporary User
• What’s the new features of U-tec App for UL3-BT?
• If you are using Ultraloq App, how to transfer to U-tec App?
• My app doesn't connect to Ultraloq UL1 / Combo via Bluetooth.
• How to reset UL1 as factory default?
• How to reset UL3-BT / UL3 to factory default?
• What can I do if I forget the Administrator code in Ultraloq UL3 smart lever lock?
• How to link U-tec Smart Home with Google account ?
• How to fix Bridge's Ble signal failure?
• The dimensions of the door for U-Bolt / U-Bolt Pro
• How to set up Auto Lock for U-Bolt Pro by U-tec App?
• How to set up smart notification for U-Bolt Pro by U-tec App?
• If without smartphone, how to set up U-Bolt Pro?
• How to set up Magic Shake for U-Bolt Pro?
• If pass the fingerprint/fob/App verification and UL1 light Green, but can't unlock by the outside handle, how to fix it?
• With the Combo/UL1 is the handle reversible?
• Can AutoBolt work standalone or with other locks?
• What if I lost the paired smartphone?
• If the Bluetooth signal is poor, how to fix?
• How to set up Alexa with Ultraloq?
• How to program IFTTT with Ultraloq?
• How to download the correct U-tec App?
• Can I set U-Bolt Pro to lock and unlock at certain timings every day like Unlock at 9:00 and Lock at 17:00?
• How many Ultraloq smart locks can one Ultraloq Bridge support?
• How many Ultraloq locks does the U-tec App support?
• Can multipls U-Bolt Pro share a same key?
• Does this use z-wave or zigbee or another protocol to communicate? I want to be able to connect it to Hubitat Elevation hub.
• Why any fingerprint or code can unlock it?
• Does Ultraloq UL1 / UL3 auto relock smart lock?
• What's the dimension of Ultraloq Combo (UL1 & AutoBolt)?
• Does Ultraloq UL1 work for a door with a deadbolt?
• Does Ultraloq Combo smart lock work for a door with a deadbolt?
• Can I still unlock Ultraloq UL1 smart lock if the batteries die?
• What are the max users we can program to Ultraloq UL1 / Combo smart lock?
• What voltage and frequency does Ultraloq Bridge support? Can I get the same plug as in my country? 
• How does Ultraloq Bridge work?
• How to use Ultraloq UL1 smart lock in Standalone Mode?
• What happens if the batteries go dead? How can I still get in?
• How many users can I register in Ultraloq UL3 smart lever lock?
• Can I enroll multiple fingerprints or codes in Ultraloq UL3 smart lever lock?
• My fingerprint or code cannot unlock Ultraloq UL3 smart lever lock.